In an interconnected world, Emotional Intelligence (EQ) plays a pivotal role in the way we interact with others. The ability to understand our emotions as well as relate to that of others is a crucial skill that can improve the way we interact both personally and professionally.

Emotional intelligence, in short EQ, is the ability to understand, use and manage our own emotions while also recognising and empathising with the emotions of others. It goes beyond self-awareness as it involves an in-depth understanding of your and others’ emotions to connect at a deeper level. A crucial component of EQ is empathy, which involves putting yourself in someone else’s shoes to truly understand their perspectives and gain insight into their feelings or needs. It requires active and patient listening, without making judgments or assumptions.

As the National Director of Corporate Connections UAE Chapter, a premiere networking forum, I believe emotional intelligence and empathy are invaluable when it comes to building relationships or fostering collaborations. In this article, I explain why empathy is the cornerstone of EQ and is an attribute we need to often use when interacting with others.

Openly communicate
Empathetic interactions with others create a comfortable and supportive environment for open communication, where individuals feel understood and valued. Approaching interactions with empathy builds a sense of trust and respect which in turn cultivates healthy and long-lasting relationships.

Respond better
Empathy involves emotional regulation, both of oneself and others. By understanding and empathizing with others’ emotions, we can respond more appropriately and supportively. We learn to better resolve challenging situations, calm tense moments and resolve conflicts or disagreements.

Forge stronger bonds
When we are more self-aware of our emotions and attuned to those of others, we listen more attentively and are quick to pick up on non-verbal cues. As relationships are a two-way street, this goes a long way in forging stronger or deeper bonds.

Enhance leadership skills
Empathy is a crucial skill for effective leadership. Leaders who demonstrate empathy better connect with their team members and foster a positive work culture. Empathy allows leaders to make informed decisions, motivate others with a genuine understanding of their needs and aspirations and in turn inspire trust and loyalty.

Sound mentoring
When you empathize with others and have a fair understanding of their needs or motivations in life, you find more people seeking your support or advice. The joy of nurturing and seeing people grow under your wing is very rewarding.

I hope this article of mine has triggered your empathetic side and will help you navigate your realm of connections with a broader understanding of members’ needs and aspirations in life.